Licensing Agreements

The American Society of Composers, Authors and Publishers (ASCAP) is a membership association of more than 390,000 U.S. composers, songwriters, lyricists, and music publishers of every kind of music. Through agreements with affiliated international societies, ASCAP also represents hundreds of thousands of music creators worldwide.

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Challenge

The American Society of Composers, Authors and Publishers (ASCAP) licensing managers were struggling with the generation and fulfillment of the required licensing packages for its customer licensees.

Solution

ASCAP selected Drawloop Technologies to automate its licensing letter packages within Salesforce.com. The solution was implemented using ASCAP’s business process for managing customer classes and stages. The packages include letters, rate schedules and state specific disclosures.

Success

Drawloop increased ASCAP’s licensing capacity by more than five times. Today, users benefit from an integrated document process to deliver client-specific licensing packages in seconds. The solution easily handles the volume of letter activity generated by the ASCAP licensing managers each day.