Confused on how to use this delivery option?  Here’s an example of where “email user” functionality can be used.  Let’s say your sales reps don’t want to wait for the DDP to be created or they need to include other elements or more thoughtful email communication with the proposal. With email user delivery, the sales rep can click a button and then receive an email with the attached merged DDP. From there, the user can work within email to deliver the DDP later in the day when he or she has time to review and complete the communication to go out with the sales proposal.

Your organization can also leverage Salesforce email services to archive and store the email of the DDP to the customer. Learn more about Salesforce email services.